ADMISSION,CANCELLATION & MODIFICATION POLICY

Admission Rules and Regulations
  • The minimum age to participate in Activate is 6 years old. A paid adult must be in the room with children 6-9 and must be counted in the number of players booked.
  • Activate is designed for adults and may be challenging for children under the age of 10.
  • All players must pay for admission regardless of age.
  • Games are played in teams of 2-5. If you want to bring more than 5 people, no problem! Book for the number of people coming to play at Activate, but you will be split up into teams of 2-5 players when you arrive.
  • As an active gaming experience, Activate requires players to run, jump, climb, crawl and throw in many of our game rooms.
  • Comfort is key for gaming success. Active wear is encouraged and flat-footed, closed-toed shoes are required. Crocs, high heels, and sandals are not permitted.
Cancellation & Refund
  • For slots cancellations,please call us 24 hours in advance at 600 599905 within UAE or +97142468579 from outside UAE.
  • All refunds requested ahead of time will be processed within 3 working days maximum.
  • Missed slots are not eligible for a refund.
Modification Policy
  • All Tickets modifications should take place before 24 hours
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