ADMISSION,CANCELLATION & MODIFICATION POLICY
Admission Rules and Regulations
- The minimum age to participate in Activate is 6 years old. A paid adult must be in the room with children 6-9 and must be counted in the number of players booked.
- Activate is designed for adults and may be challenging for children under the age of 10.
- All players must pay for admission regardless of age.
- Games are played in teams of 2-5. If you want to bring more than 5 people, no problem! Book for the number of people coming to play at Activate, but you will be split up into teams of 2-5 players when you arrive.
- As an active gaming experience, Activate requires players to run, jump, climb, crawl and throw in many of our game rooms.
- Comfort is key for gaming success. Active wear is encouraged and flat-footed, closed-toed shoes are required. Crocs, high heels, and sandals are not permitted.
Cancellation & Refund
- For slots cancellations,please call us 24 hours in advance at 600 599905 within UAE or +97142468579 from outside UAE.
- All refunds requested ahead of time will be processed within 3 working days maximum.
- Missed slots are not eligible for a refund.
Modification Policy
- All Tickets modifications should take place before 24 hours
Need Help?
- Call 600 599905 (within UAE) or +97142468579 (outside UAE)
- Send an email to customer.support.activate@maf.ae
- Visit our Guest Service Counter